9 Tips for Handling Public Speaking Questions (part 1)

One of the best methods of getting audience interaction is to have a Question and Answer (Q&A) session at the end of your speech or presentation. But this requires some skill. How you handle questions from an audience can often be the deciding factor as to how your presentation is received. Especially if you're pitching for business, then it's absolutely vital to handle questions well.

Here are some tips on handling public speaking questions:

1. Be prepared for questions – When you write your presentation, think about what you're likely to be asked and what your answer is going to be. Maybe you won't want to answer a particular question there and then, so think about what you'll say to satisfy the questioner.

2. Make it clear at the start – You may decide to take questions as you go or at the end of your presentation. It is more advisable to have your Q&A at the end of your speech so that you do not get interrupted while speaking. Furthermore, an audience won't forgive you for taking half an hour when you were only scheduled to speak for fifteen minutes. Whatever you decide, make it clear at the start and don't change your mind.

3. Never finish with questions – Far better to ask for questions five or ten minutes before the end, deal with the questions and then summarize for a strong finish. Too many presentations finish on questions and the whole thing goes a bit flat - particularly if you don't get any.

4. Listen well – When asked a question, listen and look like you are listening. It may be something you've heard a million times before. Treat the questioner with respect and don't trivialize their point.

5. Thank the questioner – It's only polite and it’s the first thing to do. Also, it shows respect and it gives you a bit more time to consider your answer.

In the next part of this article, I will show you 4 more super ways to handle a Q&A session.

5 Ways to Liven Your Audience

Has a boring speaker ever put you to sleep? Your head begins to nod as you fight off the urge to slip mercifully into the Land of the Z’s. Or has your mind ever wandered during someone’s dull presentation? Although you appear to listen intently, what you are really thinking about are the million tasks waiting for you at home.

Sure, this has happened to all of us, more than we would like to admit. However, don’t let it happen to you when you are the speaker. The key to keeping your audience from taking a mental exit is to involve them in your talk. Yes! Studies show that the more you involve your audience, the more they retain. Why? Because they are listening!

You can involve your audience in several ways, and I have listed 5 of my favorites below. Select those that will work well with your presentation and that feel genuine to you. If it feels uncomfortable to you, it will look uncomfortable to your audience — so don’t use it.

1. Ask questions.
Questions will cause your audience members to try to think of an answer. They can’t help it – it is simply how our brains are wired. If the energy in the room starts to drop, ask a question and select a member of your audience to respond. Then, thank him or her for participating and move on to the next person. Don’t worry about losing control of your audience. Sales guru Brian Tracy emphasizes, “He (she) who asks questions is in control.” I personally prefer questions like “How many of you . . .,” and then I ask for a show of hands. These closed-ended questions get your audience involved both mentally and physically.

2. Don’t Finish your sentence.
For example, if you said to your audience, “Lions and tigers and bears . . .” and did not finish the sentence, what do you think they would say? As long as they are familiar with the movie The Wizard of Oz, they would respond with “Oh my!” This is a fun way to get your audience to participate. If they know the answer, they will blurt it out. If they don’t, you answer it. Choose something that should be so obvious they will absolutely get it.

3. High-five.
This is one of my personal favorites, and if you have attended one of my talks you have experienced it firsthand. If you ever feel like the energy in the room is heavy, you can change it by using this technique. Simply ask a question (remember the power of asking questions). Ask, “Is this good stuff?” When your audience responds with “Yes,” say “Then, turn to the people on either side of you and give them a high-five and say ‘This is good stuff!’” Most people get a kick out of it. However, if you have an individual in your audience who does not want to participate, don’t worry about it. Some people simply just don’t want to have fun.

4. Do exercises.
I learned this trick from the famous millionaire T. Harv Eker when I took his “Train the Trainer” course. He says, “Get your audience to do the work.” To accomplish this, ask them to break into groups of two or three (with people that they don’t know) and give them an exercise that is congruent with your presentation. Afterward, ask them to share openly with the rest of the group and thank them for doing so.

5. Give them candy.
Reward your audience for participating, and they will participate even more. Simply ask a question and when someone answers it, gently throw a small piece of candy to that person. I find that chocolate works best. You will find that it becomes a game and people will compete for the chocolate. I don’t use this throughout my entire speech, only for a few minutes in the middle of my talk.

There are many other ways and techniques to get your audience involved. What is important as a speaker is for you to come up with as many different ways as you can think of that are appropriate for your audience and for you as a speaker. Believe me, your audience will thank you.

Want more awesome tips like these? Here’s where to get your Public Speaking handbook and training course.

9 Tips To Keep Your Audience In Attention

In almost all gatherings (conventions, alumni homecomings, commencement exercises, fund raising or awarding ceremonies), guest speakers are usually invited to highlight the occasion.

To make the gathering memorable, guest speakers are selected for a certain reason, some according to their popularity and accomplishments.

As much as possible, the speaker’s profession or line of achievement must be in some way related to the occasion.

Let’s say the occasion is a convention of home developers. The likely guest speaker to grace it could be a famous housing czar well known and respected by the city and state.

To impart a lasting impression to the audience, a speaker must find ways to keep the attention glued to his speech.

If it so happens that you are the invited guest speaker of a gathering, the suggestions below may help to keep your audience listening instead of walking around or doing something else.

1. Speak in a clear, crisp, comprehensible voice with an enthusiastic tone. Avoid mumbling. Try not to eat the words as if there’s a gum in your mouth.

2. Your speech should be in consonance with the aim of the gathering, touching on issues relevant to its objective and applicable to current needs for the benefit of the majority.

3. More speakers prepare a list of the issues they want to touch on instead of a speech prepared and read (or memorized) word for word. A spontaneous speech aligned on the ideas prepared or written on the list is projected more naturally.

4. Inject humor into your speech to keep the audience attentive and waiting for more. Studies reveal that, when humor is involved, audiences find the speaker interesting to listen to. But be aware not to go beyond the line of humor because this may unintentionally embarrass others or be misunderstood by them. This might raise comments that criticize your speech. Try your best to avoid criticism.

5. When you raise an issue, one of the best ways to project it is by citing instances or examples. Correlate the example and the issue clearly.

6. Suppose the gathering was organized to save an industry or boost the morale of those that will be directly and indirectly affected by it. Try your best to deliver an inspiring speech. A speech filled with positive thoughts, like projecting a bright tomorrow, can turn a depressive mood into an enthusiastic one. If you are well versed on the industry with a solution to offer to suppress its downtrend, then say it.

7. Audience participation may seem to turn your speech into a discussion, but it is one way to confirm effectiveness of what you are saying or offering.

8. Image how the industry will look like 5 or 10 years from now on a positive flight. Be specific and realistic in your projection. If hard work is called for, say so.

9. Leave a lasting, meaningful message as you wrap up your speech.

A speech that leaves the audience thinking long after the speech has been made will also leave the audience remembering the speaker for a long time.